The ability to understand the story—what this solution can do for the customer—isn’t just a sales and marketing message. It’s the message that must underlie all technical communications. Whether the reader is a CEO, implementation engineer, or end user whose job relies on understanding how best to use it, all written communication must be constructed from the reader’s perspective.
With over 20 years in software development and medical equipment manufacturing organizations, I am a versatile, experienced writer/editor.
- Web Copy
- White Papers
- Solution Briefs
- Case Studies
- UI Design Specifications
- UX Copy
- Information Architecture Development
Sample White Papers & Briefs
Secure High-Priority Facilities from Perimeter Threats
Modernize IT Portfolio Management with an Agile PMO – Copy
Increase Product Yield and Quality with Machine Learning
Customer Centric Experience B2B Digital Transformation
Sample Web Copy
Contact me for freelance/contract writing and editing at:
Heather Sharfeddin hsharfeddin@gmail.com 503.702.3319